Last Updated: May 2, 2025
Introduction
Welcome to Ask Pondy. Our web app is at askpondy.com and Android App is at play Store. AskPondy is a social platform dedicated to bike sharing and community events for the people of Auroville and Pondicherry. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share your information when you use our mobile application (“App”) and related services.
By downloading, accessing, or using AskPondy, you agree to the collection and use of your information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.
Information We Collect
Information You Provide to Us
When you register for and use AskPondy, we collect the following types of information:
- Account Information: Email address, display name, and password (when you sign up using email/password).
- Profile Information: Profile picture and any other information you choose to add to your profile.
- Content You Create: Posts, images uploaded with posts, messages sent to other users, and votes on posts.
- Communication Data: Messages you exchange with other users through our one-to-one chat feature.
Information We Collect Automatically
When you use our App, we may automatically collect:
- Usage Data: Information about how you interact with our App, including the posts you view, the features you use, and the time spent on the App.
- Device Information: Device type, operating system, unique device identifiers, IP address, and mobile network information.
- Location Information: General location information based on IP address.
Information from Third Parties
We may receive information about you from third parties, including:
- Authentication Services: When you sign in using Google, we receive information from your Google account as permitted by your Google account settings.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage your account
- Process and deliver your posts and messages
- Facilitate communication between users
- Calculate and display user ratings based on post upvotes
- Monitor and analyze usage patterns and trends
- Protect the security and integrity of our platform
- Comply with legal obligations
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your data is stored on secure servers and in databases managed by us and our service providers. We retain your information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.
Sharing Your Information
We may share your information in the following circumstances:
- With Other Users: Your profile information, posts, and messages are shared with other users as part of the normal operation of the platform. Your display name, profile picture, and rating are visible to all users.
- Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as hosting, data analysis, and customer service.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Third-Party Services
Our App uses the following third-party services:
- Firebase Authentication: For user authentication and account management. Firebase collects and processes data according to its own privacy policy, which can be found at https://firebase.google.com/support/privacy.
- MariaDB: For database storage of user data, posts, and messages.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information.
- Restriction: You can request that we restrict the processing of your information.
- Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the information provided in the “Contact Us” section.
Children’s Privacy
Our App is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the “Last Updated” date.
We encourage you to review this privacy policy periodically for any changes. Your continued use of the App after any changes to this privacy policy constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:
Email: hi@gptindia.pro
Consent
By using our App, you consent to our Privacy Policy and agree to its terms and conditions.
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